Updating Theme Files

This tutorial explains how to update your ProPhoto theme files. You should only need to do this when working with Tech Support to fix a problem, since ProPhoto can automatically update itself when you log in to WordPress whenever there is a new version available.

These instructions do not apply to upgrading ProPhoto or installing Add-On Designs. Also, if you use Safari on Mac, downloading a zip file may automatically unzip the file after download. To fix this: in the Safari menu bar go to “Safari” > “Preferences” > “General” and uncheck the “Open ‘safe’ files after downloading” option. Download the zip file again.

The version of ProPhoto you are running can be seen in any screen in WordPress when ProPhoto is active – if you’re wondering what version and build you are running, scroll to the bottom of any WordPress screen:

Version info seen in at the bottom of WordPress admin screens

Version info seen in at the bottom of WordPress admin screens

Option 1: Trigger an auto-updatetrigger_auto_update

The easiest way to update your site to the latest available build is to trigger an auto-update. If your site is auto-update capable, clicking this button will immediately update your ProPhoto theme files.

After your update is complete you will see a page like this.

After your update is complete you will see a page like this.

Option 2: Update from “Appearance” > “Themes”

Step 1 : Save the latest version of ProPhoto

If you haven’t done so already, save the zip file we provided on your computer. Keep track of where you save it, as you will need it in a few steps.

If you never saved a zip file from your original purchase, or can’t find the old download link in our confirmation Email,  you can download the latest build of ProPhoto right from within the software – just go here:
“ProPhoto” > “Customize” > “Site Settings” > “Misc.” > “ProPhoto Updates”
Scroll down to find a button which will allow you to download the software zip file.

Click the button to download the latest version of the ProPhoto zip file.

Click the button to download the latest version of the ProPhoto zip file.

Don’t see the button, or having trouble downloading? Please contact us and we can provide you with the zip file by Email to use instead of clicking this button.

Step 2 : Activate another Theme temporarily

Go to “Appearance” > “Themes” and activate any other WordPress theme.
Be aware that once you do this, your blog is going to look different for just a bit, but don’t worry, it’s just temporary until your update is complete.  You won’t lose any of your ProPhoto customizations because they are stored in your WordPress database.wp38_activate_default_theme
Be aware that after you activate another theme, you may see a message telling you to “Update” that theme as well.  You can ignore that update message.  You’re just using this other theme temporarily and it has nothing to do with updating ProPhoto.  Just proceed to the steps below.

Step 3: Delete the old version of ProPhoto

After activating another theme, delete the ProPhoto theme software.

What?! Are you crazy?! I don’t want to lose my settings!”

Don’t worry, none of your customizations or custom images will be deleted when you do this, just the software.  To delete it, hover over the ProPhoto theme image, click on “Theme Details” and then “delete” in the lower right corner.

 

Click "Theme Details" ...

Click “Theme Details” …

... then click to "Delete"

… then click to “Delete”

 

If, you are prompted for FTP Information (hostname, username, password) you can enter that information if you know it, or just skip the rest of this tutorial and follow the manual ProPhoto update guide instead.

Step 4: Upload and activate the newer version of ProPhoto

Upload ProPhoto Zip File

In your WordPress admin area, go to “Appearance” > “Themes”.
wp38_themes

Then, click “add new” near the top of the page.
wp38_theme_add_new

On the “Add Themes” page click on “upload theme.”wp39_upload_theme_2

Click “choose file,” browse to and select the prophoto5.zip file you just downloaded and click “Install Now.”wp39_choose_theme

NOTE: If you do not see the “Upload Theme” option, you may be using WordPress.com which does not permit custom Theme uploads. As our requirements state, you must have a self-hosted WordPress installation – click here for instructions.

Activate ProPhoto Theme

After it uploads successfully, click the “Activate” link to activate the ProPhoto theme.
wp38_p5_activate_theme

Register ProPhoto

NOTE: if you want to use ProPhoto temporarily or intend to move your setup later, see the Unregistered Test Mode.

If this is your first time installing ProPhoto on your server, you’ll be required to enter your registration information. Enter the Email address and Transaction ID exactly as shown in your purchase confirmation Email.
wp38_register_ProPhoto

After activation, you will be presented with a confirmation screen and a short video that will give you great information about working with WordPress and ProPhoto.
wp38_pp_install_welcome_msg

Be sure to use the ProPhoto Support built into each area of the Customize area for tips, tutorials, and videos helping you along the way.

Potential Problems:

  • Errors like “The theme is missing the style.css stylesheet”
    Are you installing ProPhoto, or a ProPhoto Add-On Design?  Designs must be installed in a different area using the Add-On Design Installation tutorial instead.
    Otherwise, if you are installing ProPhoto, your zip file may be corrupted. Try downloading the file again, or contact us for a fresh copy.
  • Errors like “Unable to create directory /home/user/public_html/blog/wp-content/uploads/2009/07
    Follow the tutorial here, and that should fix the problem.
  • If everything just freezes up during the upload process, or you get a different error when trying to upload
    You may need to upload the theme manually. It is a relatively simple process that you can learn here.


This tutorial explains how to update your ProPhoto theme files. You should only need to do this when working with Tech Support to fix a problem, since ProPhoto 4 can automatically update itself when you log in to WordPress whenever there is a new version available.

These instructions do not apply to upgrading ProPhoto or installing Add-On Designs.
Also, if you use Safari on Mac, downloading a zip file may automatically unzip the file after download. To fix this: in the Safari menu bar go to “Safari” > “Preferences” > “General” and uncheck the “Open ‘safe’ files after downloading” option. Download the zip file again.

The version of ProPhoto you are running can be seen in any screen in WordPress when ProPhoto is active – if you’re wondering what version and build you are running, scroll to the bottom of any WordPress screen:

pp-wp-version

Version info seen in WordPress admin screen

Step 1 : Save the latest version of ProPhoto

If you haven’t done so already, save the zip file we provided on your computer. Keep track of where you save it, as you will need it in a few steps.

If you never saved a zip file from your original purchase, or can’t find the old download link in our confirmation Email,  you can download the latest build of ProPhoto right from within the software – just go here:
“ProPhoto” > “Customize” > “Site Settings” > “Misc.” > “ProPhoto Updates”
Scroll down to find a button which will allow you to download the software zip file.

Click the download button to receive the latest ProPhoto zip file

Click the download button to receive the latest ProPhoto zip file

Don’t see the button, or having trouble downloading? Please contact us and we can provide you with the zip file by Email to use instead of clicking this button.

Step 2 : Activate another Theme temporarily

Go to “Appearance” > “Themes” and activate any other WordPress theme.
Be aware that once you do this, your blog is going to look different for just a bit, but don’t worry, it’s just temporary until your update is complete.  You won’t lose any of your ProPhoto customizations because they are stored in your WordPress database.wp38_activate_default_theme
Be aware that after you activate another theme, you may see a message updating that theme as well – you can ignore any update message.  You’re just using this other theme temporarily and it has nothing to do with updating ProPhoto.  Just proceed to the steps below.

Step 3: Delete the old version of ProPhoto

After activating another theme, delete the ProPhoto theme software.

What?! Are you crazy?! I don’t want to lose my settings!”

Don’t worry, none of your customizations or custom images will be deleted when you do this, just the software.  To delete it, hover over the ProPhoto theme image, click on “Theme Details” and then “delete” in the lower right corner.

wp38_delete_theme_ppwp38_delete_theme_pp2

If, you are prompted for FTP Information (hostname, username, password) you can enter that information if you know it, or just skip the rest of this tutorial and follow the manual ProPhoto update guide instead.

Step 4: Upload and activate the newer version of ProPhoto

Upload ProPhoto Zip File

In your WordPress admin area, go to “Appearance” > “Themes”.
wp38_themes

Then, click “add new” near the top of the page.
wp38_theme_add_new

On the “Add Themes” page click on “upload theme.”wp39_upload_theme_2

Click “choose file,” browse to and select the prophoto5.zip file you just downloaded and click “Install Now.”wp39_choose_theme

NOTE: If you do not see the “Upload Theme” option, you may be using WordPress.com which does not permit custom Theme uploads. As our requirements state, you must have a self-hosted WordPress installation – click here for instructions.

Activate ProPhoto Theme

After it uploads successfully, click the “Activate” link to activate the ProPhoto theme.
wp38_p5_activate_theme

Register ProPhoto

NOTE: if you want to use ProPhoto temporarily or intend to move your setup later, see the Unregistered Test Mode.

If this is your first time installing ProPhoto on your server, you’ll be required to enter your registration information. Enter the Email address and Transaction ID exactly as shown in your purchase confirmation Email.
wp38_register_ProPhoto

After activation, you will be presented with a confirmation screen and a short video that will give you great information about working with WordPress and ProPhoto.
wp38_pp_install_welcome_msg

Be sure to use the ProPhoto Support built into each area of the Customize area for tips, tutorials, and videos helping you along the way.

Potential Problems:

  • Errors like “The theme is missing the style.css stylesheet”
    Are you installing ProPhoto, or a ProPhoto Add-On Design?  Designs must be installed in a different area using the Add-On Design Installation tutorial instead.
    Otherwise, if you are installing ProPhoto, your zip file may be corrupted. Try downloading the file again, or contact us for a fresh copy.
  • Errors like “Unable to create directory /home/user/public_html/blog/wp-content/uploads/2009/07
    Follow the tutorial here, and that should fix the problem.
  • If everything just freezes up during the upload process, or you get a different error when trying to upload
    You may need to upload the theme manually. It is a relatively simple process that you can learn here.

This tutorial explains how to update your ProPhoto theme files. You should only need to do this when working with Tech Support to fix a problem.

These instructions do not apply to upgrading ProPhoto – see the Upgrade ProPhoto page.
Also, if you’re using Safari on Mac, downloading a zip file may automatically unzip the file after download.
In the Safari menu bar go to “Safari” > “Preferences” > “General” and uncheck the “Open ‘safe’ files after downloading” option. Download the zip file again.

The version of ProPhoto you are running can be seen in any screen in WordPress when ProPhoto is active – if you’re wondering what version and build you are running, scroll to the bottom of any WordPress screen:

Version info seen in at the bottom of WordPress admin screens

Version info seen in at the bottom of WordPress admin screens

Step 1 : Download the latest version of ProPhoto from our site

If you haven’t received a prophoto3.zip file from the Tech Support guys, contact us for the file you’ll need.  Keep track of where you save the zip file, as you will need it in a few steps.

Step 2 : Activate any other WordPress Theme temporarily

Go to “Appearance” > “Themes” and activate any other WordPress theme, like “Twenty Thirteen” which comes with WordPress 3.7 or higher. Don’t have another Theme? You can click to add any other free Theme in WordPress before proceeding.
Be aware that once you do this, your blog is going to look different for just a bit, but don’t worry, it’s just temporary until your update is complete.  You haven’t lost any of your ProPhoto customizations.

(Just be aware that after you activate or another theme, you may see a message telling you there is an update for that theme – you can ignore any update message for now. Proceed to Step 2 below.

Step 3: Delete the old version of ProPhoto

After activating another theme, click to delete the ProPhoto theme.

This sounds scary, but don’t worry, none of your customizations or custom images will be deleted when you do this. Your images are stored in a different folder that does not get deleted when you click this button, and your settings are stored in the WordPress database.

If, you are prompted for Connection Information (hostname, username, password) then you can enter your web server FTP information, or update manually with FTP.  Click here for detailed instructions and don’t use the rest of this tutorial.

Step 4: Upload and activate the newer version of ProPhoto

Upload ProPhoto Zip File

In your WordPress admin area, go to “Appearance” > “Themes”.
wp38_themes

Then, click “add new” near the top of the page.
wp38_theme_add_new

On the “Add Themes” page click on “upload theme.”wp39_upload_theme_2

Click “choose file,” browse to and select the prophoto5.zip file you just downloaded and click “Install Now.”wp39_choose_theme

NOTE: If you do not see the “Upload Theme” option, you may be using WordPress.com which does not permit custom Theme uploads. As our requirements state, you must have a self-hosted WordPress installation – click here for instructions.

Activate ProPhoto Theme

After it uploads successfully, click the “Activate” link to activate the ProPhoto theme.
wp38_p5_activate_theme

Register ProPhoto

NOTE: if you want to use ProPhoto temporarily or intend to move your setup later, see the Unregistered Test Mode.

If this is your first time installing ProPhoto on your server, you’ll be required to enter your registration information. Enter the Email address and Transaction ID exactly as shown in your purchase confirmation Email.
wp38_register_ProPhoto

After activation, you will be presented with a confirmation screen and a short video that will give you great information about working with WordPress and ProPhoto.
wp38_pp_install_welcome_msg

Be sure to use the ProPhoto Support built into each area of the Customize area for tips, tutorials, and videos helping you along the way.

Potential Problems:

  • Errors like “The theme is missing the style.css stylesheet”
    Are you installing ProPhoto, or a ProPhoto Add-On Design?  Designs must be installed in a different area using the Add-On Design Installation tutorial instead.
    Otherwise, if you are installing ProPhoto, your zip file may be corrupted. Try downloading the file again, or contact us for a fresh copy.
  • Errors like “Unable to create directory /home/user/public_html/blog/wp-content/uploads/2009/07
    Follow the tutorial here, and that should fix the problem.
  • If everything just freezes up during the upload process, or you get a different error when trying to upload
    You may need to upload the theme manually. It is a relatively simple process that you can learn here.

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